Customer Care

Returns & Exchanges Policy

Last Updated: October 2026

1. Return Window BEAIGA offers returns within 7 days of verified courier delivery for unworn garments in pristine original condition with all security tags and atelier packaging intact.

2. Return Process To initiate a return or exchange, contact concierge@beaiga.com with your order number. Once inspected and approved by our quality team, replacements or store credits are issued promptly.

3. Non-Returnable Items Garments showing signs of wear, perfume, alterations, or missing tags cannot be accepted.